Frequently Asked Questions
Q. Who are ITC?
A. We are a successful small business who believes in adding value to everything we do. We treat people as we would expect to be treated putting individuals first providing them with an inspirational ITC experience.
We provide the means for a training business to deliver first aid qualifications.
We have to support ITC Providers and Centres with high quality procedures. Everything we do is driven by actively seeking improvement in every aspect of operation.
We have a belief and ethos of placing the candidate first in order to provide the best first aid training experience possible.
ITC First Aid Ltd is an Awarding Organisation accredited and regulated by Ofqual (Official regulator of qualifications in England, Wales and Northern Ireland) and the SQA (Scottish Qualifications Authority). ITC accredited first aid qualifications are found on the SCQF (Scottish Credit Qualifications Framework) & QCF (Qualification Credit Framework).
Immediate Temporary Care is the HSE (Health & Safety Executive) trading arm of ITC First Aid Ltd it carries the HSE approval number 1670/96 for the purposes of providing First Aid at Work qualifications. Immediate Temporary Care is regulated by FAAMS (First Aid Approvals & Monitoring Section) for the HSE.
ITC Providers and Centres across the UK are accredited and verified by ITC for the purposes of training and assessing first aid qualifications.
Q. How will ITC benefit my business?
A. We help you start your business and attract clients for you. We have a wealth of experience regarding this sector only one phone call away.
ITC has verifiable quality assurance systems, proven by its status as an Ofqual regulated Awarding Organisation, SQA approved Awarding Body and HSE Approved Organisation, that are all key indicators of quality to your clients.
Indeed ITC Providers have an established reputation for excellent first aid training and being the providers of choice for many organisations.
These standards are a minimum for all Providers. ITC Providers aspire to deliver a quality package to their candidates and the ITC organisation aspires to deliver the best support package that it can.
We provide free professional development opportunities every month, technical workshops, standardisation events, support to help with your business development and established trainers to help when things get busy with a wealth of experience and advice to help you get your business off the ground.
Becoming an approved ITC first aid training provider can be the first step to a well paid and highly engaging profession.
Be warned our standards are high and not everyone will achieve them.
Q. What is the difference between an ITC Provider and a Centre?
A. Providers are small business that are accredited to deliver ITC qualifications, providing they follow the quality procedures of ITC. The Provider business will engage accredited trainer / assessors. Thus a small business owner may well engage themselves as the accredited trainer.
Centres are accredited to deliver ITC qualifications, they are establishments that have access to suitably qualified staff and the resources to internally verify the performance of these staff. Centres are typically educational establishments like FE colleges. When staff move away from the Centre they lose their ITC status.
Q. How do I become an ITC Provider?
A. Nearly all are required to attend a 2-day Induction event introducing the methods and processes of ITC.
Meet the following minimum criteria:
* Have a current First Aid at Work qualification.
* Hold a threshold adult education qualification and be a member of the Institute for Learning
* Verifiably demonstrate delivery (training, assessment and administration) of 1-day emergency first aid training.
* Meet ongoing quality processes criteria.
If the intention is to deliver additional qualifications such as first aid at work, outdoor first aid, paediatric first aid, motorcyclist first aid then an individual action plan is developed according to prior learning and experience.
Q. Why do I have to attend an Training event?
A. The Induction event [2-day stand alone or as part of 5 day PTLLS + Trainer course] is the beginning of your relationship with ITC and covers the key components to becoming an accredited and approved Provider. The content may look dry, however all who attend will testify to the dynamic, interactive, purposeful, informative methodology of the event. You will be expected to participate in real and simulated training, assessment and other related activity:
* The First Aid sector explained
* ITC policy and procedure application
* ITC resources and support available
* First Aid qualification content
* First Aid training, assessment, administration and verification
* The resources tools to deliver the ITC 1-day EFAW programme
* ITC web office tutorial
* Individual action plan to support your eventual delivery of ITC qualifications
All of the above is mapped to PTLLS and FAW content. Thus a one week package to gain all necessary to start a small training business.
We do not leave you to work it all out yourself but rather give you an inspirational product that works for your clients and then you can tweak and adapt resources and methods to make the ITC training course 'your own for your candidates.'
Q. What prior knowledge and experience do I need to attend an ITC Provider Induction, PTLLS and course?
A. The path to becoming an ITC first aid provider is open to all.
However all accredited trainer / assessors will have to meet the minimum criteria before delivering qualifications and claiming certificates.
As always enthusiasm, commitment and talent for this sector will help greatly.
You will be expected to possess or be working towards (i.e booked on):
*Full First Aid at Work certificate.
*Adult Education qualification - threshold standard is PTLLS.
These may be completed in any sequence. Providers will not be in sole charge of a training event until all supporting qualifications are in place [remember your business may employ other accredited Trainers even if you are not yet approved].
Q. Once I have completed the initial training what next?
A. You will receive a negotiated individual action plan appropriate to your experience, wishes and performance during the induction event. The end point of which is that you organise candidates and venue then verifiably demonstrate the training, assessment and administration for the 1-day EFAW qualification.
We will expect you to make a commitment to reach this level of operation within 3 months of the induction event.
Q. Where and when are these Induction & Training events?
A. Look on the 'Find a Trainers Course' tab.
Also visit our linked website at www.firstaidinstructor.co.uk
Q. What ongoing support will I get?
A. We believe the best in the sector.
Between the completion of the Induction event and becoming an accredited trainer / assessor you will be under the auspices of the Regional Advisor who delivered your Induction event. They will provide training and assessment opportunities for you to demonstrate competency delivering ITC qualifications and they will eventually collect all of the evidence to verify their decision to accredit you.
As an Assistant provider you have full access to the main ITC office which will support your development in every way that it can.
Once you are an accredited trainer / assessor ITC provides a regular programme of continuing professional development opportunities, regular newsletters, standardisation events, email updates, regional events, video streaming of training and candidate resources, a well know website to advertise your programme and response to individual development needs. We will take the time to talk to you, advise is only a phone call away.
ITC accredited Provider businesses undergo a rigorous accreditation and verification process. Any ITC Provider or Accredited Trainer whose details appear on this website will have the following qualifications or equivalent experience:
* Will have attended a minimum of a 2-day ITC Induction programme with mentor supported individual action plan before delivering their first training programme
* Will always hold a current full First Aid at Work qualification
* Will hold or be working towards recognised adult education and assessment qualifications
* Will have verifiably delivered (trained & assessed) an entire first aid qualification before delivering their first course independently
* Will have undergone an annual, mandatory, logged continuous professional development programme
* Will have undergone annual standardisation and internal verification
* Will have been subject to regular external verification according to risk
Q. How much will it all cost?
A. To some extent it varies according to your prior experience and qualifications.
Initial outlay
* Trainer Induction, PTLLS, FAW, Trainer Accreditation Day - £725
If only require Induction then £400 for 2 days.
Ongoing fees
ITC Candidate pack - £11.50 per candidate
Q. Once I am qualified can I train my colleagues to deliver ITC courses?
A. Yes!
Once they have been approved an ITC Provider may train colleagues in their workplace to deliver the ITC qualifications that they themselves are approved to deliver. There is no direct fee payable to ITC.
These new Providers will be subject to the same requirements as all other Providers.
Q. Is the PTLLS at Level 3 or Level 4
A. Both!
We constantly strive for quality and to help individuals reach their potential. We offer one of the few First Aid Trainer + PTLLS qualification that provides this option.
Level 4 achievement in PTLLS is mandatory to work for some high performing colleges.
