Policies and Procedures
This page contains links to allow you to download useful and commonly requested ITC documents.
If you are considering becoming an ITC Provider or Centre please download
- S1 ITC Approval Flow Chart
Key documents to assist Providers, Centres and Candidates
- 05 Replacement Certificate Request Form
- C4 Access to Training & Assessment Request Form
- C7 Special Considerations Form Request Form
- F2 Awarding Body Annual Feedback Form
- F3 Malpractice & Misconduct Report Form
General policy documents
ITC has a culture and ethos befitting a modern awarding organisation, there are a range of policy documents available to clarify our position on aspects of our operation.
- P1 Customer Charter
- P3 Fees Policy
- P5 Appeals Policy
- P6 Malpractice & Misconduct Policy
- P7 Other Language Policy
- P8 Diversity, Equality & Assessment Policy
Downloads
- 05 Replacement Certificate Request Form
- C4 Access to Training & Assessment Form
- C7 Special Considerations Form
- F2 Awarding Body (ITC) Annual Feedback
- F3 Malpractice & Misconduct Report Form
- P1 Customer Charter
- P3 Fees Policy
- P5 Appeals Policy
- P6 Malpractice & Misconduct
- P7 Other Language Policy
- P8 Diversity, Equality & Assessment Policy
- Reflections by new ITC Provider
- S1 ITC Approval Systems